FAQ's

Will I be charged for delivery?

Frames can be collected from the Rathfarnham area in Dublin. Otherwise, frames are delivered by courier. Delivery rates are as follows: A single frame (10in x 10in) costs €5; two frames* (10in x 10in) costs €8; three frames* (10in x 10in) costs €10 *To avail of the discounted rates for multiple frame orders, all frames must be posted as one package to the same postal address. For larger orders, please contact me on Helen@simplyindividual.ie or 087 7870264.

How much does delivery cost?

Orders are delivered via courier, the following delivery rates to anywhere in Ireland (incl. Northern Ireland) apply. One single (10in x 10in) frame costs €5. Two (10in x 10in) frames cost €8*. Three (10in x 10in) frames cost €10*. *For multiple frame orders, all frames must be posted to the same address to avail of the discounted postal rates.

Need to talk to me?

If you're looking for something bespoke or want to check if something is possible, please call me directly on 087 7870264.

Can I send cash as payment?

No. Payment is only by credit card through Paypal using the email address Helen.m.lambe@gmail.com, by cheque or postal order.

How long until my order is delivered?

Orders are usually completed within 5-10 business days. That includes delivery to you in that time. If you need it sooner, please mark your order urgent and let me know when you need it by. I'll let you know then whether the order can be completed in time.

How will my order be delivered?

Your order will be delivered to you by courier. Please be sure to provide your complete postal address along with your mobile number so that the courier can contact you in the event you are not at the address at the time of delivery.

How do I pay?

You can pay by credit card through PayPal using the email address helen.m.lambe@gmail.com, by cheque or postal order. If paying by cheque or postal order, please make payable to Helen Lambe and post to 9 Manor Close, Rathfarnham, Dublin 16.